Shipping policy
Shipping Policy
Last Updated: [01/03/2026]
Thank you for shopping with us. Below you will find important information regarding our shipping process.
1. Processing Time
All orders are processed within 1–2 business days (Monday to Friday, excluding holidays).
Once your order is processed, you will receive a confirmation email with tracking information.
2. Shipping Time
We offer standard shipping with an estimated delivery time of:
3–5 Business Days
Shipping times may vary depending on your location, carrier delays, weather conditions, or high order volumes.
3. Shipping Rates
Shipping costs are calculated at checkout based on your location and order size.
We may offer free shipping promotions from time to time.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email.
Please allow 24–48 hours for tracking information to update.
5. Delays
While we aim to deliver within 3–5 business days, delays may occur due to:
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Courier service issues
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Customs clearance (if applicable)
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High seasonal demand
We are not responsible for shipping delays caused by carriers.
6. Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.
7. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 48 hours of delivery with your order number and photos (if damaged). We will assist you in resolving the issue.
If you have any questions regarding shipping, please contact us at:
Email: support@chargeohub.com