Refund & Return Policy

Last Updated: [Add Date]

Thank you for shopping with us. We want you to be completely satisfied with your purchase.

1. Returns

We accept returns within 7 days of delivery.

To be eligible for a return:

• The item must be unused and in original condition

• The item must be in its original packaging

• You must provide proof of purchase (order number or receipt)

Items that are damaged due to misuse, drops, water damage, or normal wear and tear are not eligible for return.

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2. Non-Returnable Items

The following items cannot be returned:

• Used screen protectors

• Opened earphones or earbuds (for hygiene reasons)

• Clearance or discounted items

• Gift cards

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3. Damaged or Wrong Items

If you receive:

• A damaged product

• A defective product

• The wrong item

Please contact us within 48 hours of delivery with clear photos or videos. We will arrange a replacement or refund.

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4. Refunds

Once we receive and inspect your returned item:

• Approved refunds will be processed within 5–7 business days

• Refunds will be issued to the original payment method

Shipping fees are non-refundable (unless the mistake was from our side).

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5. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us with your order number.

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6. Return Shipping

• Customers are responsible for return shipping costs

• We recommend using a trackable shipping service

• We are not responsible for lost return packages

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7. Order Cancellation

Orders can be cancelled within 12 hours of placing the order. Once shipped, orders cannot be cancelled.

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8. Contact Us

If you have any questions about returns or refunds, please contact us:

📧 Email: [support@chargeohub.com]

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